Only says what your business knows.
Every response comes from your own FAQs. When information is missing, Relay says “I’m not sure, contact us” and helps move the question to a real person.
Our newest, most immersive AI chatbot experience
Your website, always answering.
Relay Assistant brings your website to life with a modern, immersive AI conversation—answering routine questions instantly and sending the questions that need a human directly to your business.
Grounded in your FAQsWorks on any websiteAvailable 24/7
R
Relay AssistantOnline • Typically replies instantly
Helpful by design. Reliable by default.
Relay is grounded only in the information a business provides. If the answer is not covered, it tells the customer instead of making something up.
Understands the conversation.
Multi-turn memory lets customers ask follow-ups without starting over or repeating themselves.
Turns questions into leads.
Optionally collect a name and email before chatting, with a skip option so it never becomes a hard wall.
Fits any website.
Responsive on desktop and mobile, isolated from the host site so it never clashes with the existing design.
Looks like it belongs.
Choose the bot name, greeting, and accent color to create a consistent customer experience.
Simple setup
From signup to live chat.
No complicated build process. Relay gives each business the tools to teach, brand, and install its own assistant.
01
Add your business FAQs
Enter questions one at a time or paste an entire batch into the dashboard.
02
Make the assistant yours
Set the name, welcome message, lead collection preference, and brand color.
03
Paste one line into your site
Relay automatically generates the embed snippet. It works across website platforms.
04
Stay close to every customer
See incoming leads and usage at a glance while Relay handles routine questions around the clock.
Everything in one clear dashboard.
Update the assistant anytime, see what it is working with, and keep new customer details organized.
Good afternoon.
Messages answered348
Active FAQs42
Recent leads
Jordan M.Service question2m ago
Taylor R.Requested contact18m ago
Alex P.Pricing question1h ago
Flexible pricing
Built around your organization.
Every business has a different website, customer volume, and support need. Relay pricing varies based on the size of your organization and the setup that fits you best.
Custom quote
Pay for the Relay experience your business actually needs.
Contact our team to tell us about your organization. We’ll learn what you need and provide a personalized quote.
Never leave a website visitor waiting.
Give customers an immersive, reliable experience at any hour and keep the conversations that matter moving toward your business.
Contact Relay Assistant →